Vape Sage support
VONNLU LTD.
VONNLU LTD.
Email [email protected]. Include your app version, iPhone/iOS version, the tool and units used, and what happened. Do not email passwords, identifying documents or unnecessary private records. A screenshot or small exported example is optional; remove unrelated personal information first.
Tap a numeric input to type a value, then tap Done. The +/− buttons remain optional shortcuts. Invalid values are explained without silently replacing your previous input. Calculated results are read-only.
Short choices with six or fewer options use segmented buttons when they fit. Longer or crowded lists, including battery and material presets, use a drop-down menu. Choose the actual unit or preset name rather than a numeric list position. Manufacturer limits and warnings still apply.
Actual simulator captures of the main calculator screen on the outer and unfolded inner displays. These are not mockups or physical-device photographs.
Unfolded inner display — the original main-screen calculators use both panes:
Native electrical, wire, battery and conditional runtime calculations; source-attributed power/temperature curves; explicit composite-path and illustrative thermal models; and a local versioned evidence notebook with user-selected photos, component/inspection records, documented CSV import and JSON backup. It does not provide a product shop, retailer or affiliate links, a public social/recipe feed, hardware firing/control, or medical/cessation treatment.
The inherited liquid calculator includes batch volume, nicotine base/target concentration and PG/VG proportions. Its legacy density/concentration arithmetic is approximate, not dosing, exposure or safety advice. Nicotine exposure can be dangerous: keep liquids away from children and pets and obtain local urgent medical advice for exposure. The app does not recommend starting or increasing use.
A result depends on your inputs and source quality. A finite number is not a tested device setting, a construction recommendation or a safe-build verdict. Nominal area power is not temperature; runtime is not a fuel gauge; inspections cannot establish internal battery condition. Missing limits, unsuitable curves and uncertain contacts remain unknown.
Manufacturer cell/device intended-use restrictions still apply. Stop using damaged equipment or unstable readings and obtain qualified advice; do not adjust a model to explain away a fault. See FDA battery-fire information and CDC vaping health information.
Save revisions explicitly, then export a versioned notebook through Files. Preserve your backup before deleting the app. Imports validate and merge records without silently replacing conflicting identities. A newer or unreadable notebook is preserved instead of being replaced by an empty substitute. Deleting the app removes its local sandbox; user-selected cloud files and operating-system backups are managed separately.
Debug/development builds use Google demo identifiers. Release builds use the separate VapeSage AdMob identity. The app requests non-personalized ads, disables publisher first-party ID and restricts the creative content rating; this does not mean the SDK collects no data. Consent choices appear where required and can be reopened with Ad privacy choices. Apple's tracking permission controls advertising-identifier access; declining does not disable the calculators. Store linking, AdMob review and regional consent-message configuration can still prevent ad serving.
See the Vape Sage privacy policy.